Privacy policy

This Privacy Policy explains how 4D Dance CIC (“we”, “us”, “our”) collects, uses, and protects information when you use the 4DFEST Android application (“the App”). By using the App, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide Directly

The App does not require you to create an account or provide personal information to use its core features. However, you may choose to provide optional information if the app includes:

  • Profile details (e.g. name, photo)

  • Feedback or contact forms

Any information you provide is voluntary.

1.2 Information Collected Automatically

To improve the App, we may automatically collect:

  • Device information (model, operating system version)

  • App usage data (features used, time spent)

  • Crash logs and diagnostic information

  • Approximate location (only if required for app functionality, e.g., locating event areas)

This data is typically anonymised and used for technical and performance purposes.

1.3 Permissions

The App may request certain device permissions (e.g., camera, notifications).
You’ll be prompted before these features are used, and you can manage permissions in your device settings.

2. How We Use Your Information

We use collected information to:

  • Improve and maintain the App’s performance

  • Provide event-related updates and notifications

  • Fix bugs and enhance user experience

  • Analyse interactions to understand how the App is used

  • Respond to feedback or enquiries

We do not sell your personal information.

3. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

  • Legitimate Interest: improving the App, ensuring security, delivering updates

  • Consent: for optional features such as notifications, camera access, or location (where enabled)

You can withdraw consent at any time by adjusting your device settings.

4. Sharing of Information

We may share anonymised or technical data with:

  • Service providers such as analytics tools (e.g., Google Analytics for Firebase)

  • Crash reporting services (e.g., Firebase Crashlytics)

These providers operate under data protection agreements and do not use your data for their own purposes.

We do not share personal data with advertisers or unrelated third parties.

5. Data Storage & Security

  • We take appropriate technical and organisational measures to protect your information.

  • Data is stored securely and only retained for as long as needed for the purposes described in this Policy.

  • While we strive to protect your information, no method of transmission or storage is completely secure.

6. Children’s Privacy

The App is suitable for users aged 13 and over.
We do not knowingly collect personal data from children under 13.
If you believe a child has provided personal data without permission, please contact us so we can delete it.

7. Your Rights (UK GDPR)

Depending on where you live, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for optional features

To exercise any of these rights, please contact us using the details below.

8. International Data Transfers

Some service providers may process data outside the UK.
In such cases, appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
If significant changes are made, we will update the “Last updated” date and may notify you within the App.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is used, please contact:

4D Dance CIC
Email: admin@4d-dance.co.uk
Website: https://4ddance.co.uk
Address: 16-18 Broad Street, Ely, CB7 4AH